Only in the Vendor Dashboard, under the 'Settings' > 'Reimbursements', you can view refunds and reimbursements listed here, with an update status drop down menu.
Please Note: This is only used in terms of reconciliation purposes and auditing.
Refunds can only be done through the chosen third-party payment gateway dashboard, which Techsembly will not have access to. To view reimbursements for refunded orders, please contact your administrator with account access to your payment gateway provider.
Once you have clarified that a reimbursement of the funds to a particular order has been done through your payment gateways dashboard you may, manually update the status bar to that particular order, listing it as 'completed'.
These will then be reflected in the downloaded reporting.