How to set shipping methods

NOTE: if you are setting up your Shipping Methods for the first time, the Main CMS admin needs to first set-up your Shipping Category, Tax Zones and Tax Category as they are all linked to the Shipping Methods.

This article shows you how to apply different Shipping Methods for your orders. All shipping costs will be applied at checkout. Please note you can add multiple shipping options including free shipping, to same-day delivery.

You can also create different shipping methods for Standard-sized items and Medium-sized items. Large-sized items, such as duvets, for instance, might require an additional cost. If you have such items, you can create additional shipping methods to accommodate large items.

You can find Shipping Methods in the Settings section of your dashboard

Once you have selected Shipping Methods you will see a list of all of your current shipping methods, if you do not yet have any shipping methods set-up, click "Create Shipping Method" in the top right hand corner of the page.

STEP 1:
You will be brought to the "Create New Shipping Method" page

This will be shown to customers, so if you’re offering DHL Express and it will reach the customer in 2 days, please label it “DHL Express – 2 Days”. If you’re offering free shipping and it will take 5 days, please label it “Free Shipping – up to 5 Business Days”.
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Please select this as 'Both' so the above Name will appear on both the frontend and on your dashboard, which helps when you’re fulfilling orders.
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You can set this to be the same name as the above. This is just a prompt for you to remind yourself of the shipment method to use, e.g. Sing-Post , Fedex, UPS or DHL.
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Please ignore this field
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Please include the tracking URL for the shipping service.

For example, if the service is DHL, you can input their tracking page URL.

Ship a parcel, shipping rates, tracking, courier pickup with DHL Express
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You can create different shipping methods and pricing for different sized items, e.g. standard versus large. If you wish to create a separate shipping price for a standardised item versus a large one, you will need to create two separate shipping methods and associate a cost with each. The options are pre-set from previous Shipping Categories are setup by the Main CMS Admin, and need to be established in order to be attributed within the shipping methods created by the Vendor.
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Please select the applicable zones for this shipping method. These are the following nations for your destination zones: Shipping Zones are setup by the Main CMS Admin, and need to be established in order to be attributed within the shipping methods created by the Vendor.
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If your shipping price is the same regardless of location, you can multi-select all zones under one listing, or you can price them individually.

For vendors who do not wish to ship abroad, must ensure they do not select the Rest of the World (ROW) feature. Should vendors wish to redefine their international shipping fees in the future, this can be re-added at a later time.

NOTE: Do not add any currency symbols when adding a shipping cost.

Stores

Select the storefront listed in the dropdown field using the check-boxes, where the shipping method and rates will be applicable.

This is for you to set how you’d like your shipping cost to be calculated, which you can choose from the following options:
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Flat per cent:
A percentage of the total cost of items for all your products in your checkout basket e.g. 5% equates to the percentage increase in shipping costs of your total shopping basket total, regardless of no of items in the basket. ( 7 items = total cost of $ 360 x 5% = shipping costs of $18 ) The percentage rate needs to be entered as a decimal point of 1, ie a 15% flat rate should be entered as 0.15 in the available field
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Flat rate:
A fixed shipping price, regardless of the number of items in the order (recommended) .i.e if you charge a flat rate e.g. $5 per item and you have 3 items in your shopping basket then the user will be charged $15 for the shipping rate ($5 x 3 items = $15)
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Flexible rate per packaged item:
Selecting the rate per the first item ( e.g $ 10 - See example below) and then the additional item will ensure a further charge is applied, (e.g. $5) thereby generating, the additional amount which can be attributed to a maximum number of items in the checkout basket, before an additional order will need to be made. This can be also typically used for promotional discounts.

Flat rate per packaged item:
As above yet an additional price per volume, e.g. $5 per item, with a multiple times the number of items in your basket (e.g 3 items x $5 = $15) shipping cost is charged.
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Price sack:
A standard shipping amount can be charged (e.g. $10) up to a certain total amount of shopping basket amount,(e.g.$100) from which you may offer a discounted amount (e.g. $5) or altogether free shipping. This can be also typically used for promotional discounts.

Tax category:
Refers to the typical national tax rate induced for domestic deliveries when value-added tax rates (VAT) or Government Sales Tax (GST) are known, but can also be used for differential financial TAX CODES for export or tax free statuses, as such this is only set by the Main CMS Admin.

Once you have completed the above fields, please click Submit to save. This will create the Shipping Method.

Delivery Mode

Select the delivery mode the shipping listing is associated with e.g. pick-up or delivery. This section is only applicable for F&B, gift cards and gift vouchers. Ignore this section for physical products or merchandise.

Once you have saved the Shipping Method, you will need to go in back into the Shipping method listing to set the price for that shipping method.
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Please Note : You will need to click back into the recently established shipping method listing and insert the price. If it’s free delivery, set the price as ‘0’ (Zero). This is the amount that will be applied at checkout on top of the RRP.

For a percentage rate, the amount will need to be a decimal point of 1, i.e. for a 15% tax rate , you will need to enter 0.15 in the percentage field.
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