If your product has customisable elements, e.g. you can personalise it with a name, select different fonts or colours, or choose between different chain lengths, you can add these by clicking on add a ‘Custom Option’.
The different input types you can select from are:
Date
Field (small text box, ideal for name personalisation)
Area (larger text box, ideal for gift message)
Drop-down
Radio buttons
Check box
Multiple Select
File (allow customer to add a photo/file when placing their order)
Colour (you can add hex codes per listing), which will show up as thumbnails on the product page like so:
When adding Custom Options, If your product has customisable elements like metal type or chain length for instance, please add this. To add an option, click +Add New Option' and an option field will appear below.
Please ensure these fields are filled in:
Title – Which is the title that will appear above this field. E.g.: Chain length for a necklace.
Input Type – This relates to the type of field the customer will see. E.g.: Drop-down.
Is Required – This indicates whether this field is a required input or not. If it is and a customer leaves it blank, they will not be able to add the product to their cart.
Sort Order – This input sorts which Custom Option appears first.
Select Store – Please ensure you highlight the relevant stores you wish each custom option to feature on. If you don't highlight any stores, this custom option will be hidden from any live sites.
Select Store: Please select “Company name” |
Once these have been filled in, please then click +Add field to add the options. If your custom option has any additional charges, you can add these in as fixed amounts. For example, if a 15 cm chain will cost an additional $10 on top of the product price, please put in $10 on the respective option in addition to the proposed product price.
Finish adding custom options by clicking the update button.
